Withdrawing your winnings on done5 is straightforward. No unnecessary delays, no excessive paperwork, and no surprise deductions — just your PKR sent to JazzCash, Easypaisa, Raast, or your bank account.
One of the most common complaints Pakistan players have about online gaming platforms is the withdrawal process — slow payouts, confusing requirements, or methods that simply don't work smoothly with local payment apps. done5 was built from the ground up to remove these frustrations for players based in Pakistan.
All withdrawals on done5 are processed in PKR. When your balance shows a certain amount, that is the amount you receive — there are no conversion rates applied, no percentage cuts taken from the payout, and no surprise processing charges deducted on the platform's end. What you see in your wallet is what lands in your JazzCash account or bank.
The platform supports all the payment methods that Pakistani players actually use day to day. JazzCash and Easypaisa withdrawals are processed as a priority because these mobile wallets are the fastest route for most users. Raast and bank transfers are available for players who prefer direct account transfers. The choice is yours and you can use a different withdrawal method from your deposit method if that's more convenient for you.
Access Your Wallet
Choose the method that works best for you. All payouts are in PKR with no platform-side deductions.
The most widely used mobile wallet in Pakistan and the fastest withdrawal route on done5. Payouts land in your JazzCash account typically within 30 minutes of the withdrawal request being approved during standard hours.
Easypaisa withdrawals on done5 are processed with the same priority as JazzCash. If your Easypaisa account is verified and your done5 account is in good standing, payouts typically complete quickly with no additional steps required.
Raast is Pakistan's instant digital payment system. Withdrawals routed through Raast go directly to your linked bank account without a mobile wallet intermediary — ideal if you prefer keeping funds in your bank rather than a mobile app.
Direct bank transfers to accounts held at any major Pakistani bank. done5 supports withdrawals to HBL, UBL, MCB, Meezan Bank, Allied Bank, and other major institutions. Processing time depends on your bank's interbank transfer schedule.
Withdrawals to debit cards linked to your Pakistani bank account. Card payouts take slightly longer than mobile wallet methods due to bank card network processing times, but they are fully supported on done5 for players who prefer this route.
Players who have completed full identity verification on done5 benefit from faster withdrawal processing across all methods. Verification is a one-time process and significantly reduces the likelihood of any manual review delay on your payouts.
A side-by-side view of all available withdrawal methods on done5 with estimated processing times.
| Method | Processing Time | Min Amount | Platform Fee | Status |
|---|---|---|---|---|
| JazzCash | Under 30 mins | PKR 500 | None | Available |
| Easypaisa | Under 30 mins | PKR 500 | None | Available |
| Raast | Within 1 hour | PKR 500 | None | Available |
| Bank Transfer | 1–12 hours | PKR 1,000 | None | Available |
| Debit Card | 1–24 hours | PKR 1,000 | None | Available |
Processing times are estimates during standard hours. Peak periods or additional verification requirements may extend timelines.
The withdrawal process on done5 is designed to be simple even for first-time users. Here's exactly what the process looks like from start to finish.
Go to done5.app and log in with your registered credentials. Make sure your account is verified — unverified accounts may have withdrawal holds applied until identity confirmation is completed.
Navigate to your account wallet. You'll see your real money balance and bonus balance displayed separately. Only your real money balance is eligible for withdrawal — bonus funds cannot be withdrawn until wagering requirements are met.
Click the withdrawal option and select your preferred method — JazzCash, Easypaisa, Raast, bank transfer, or debit card. Enter the PKR amount you want to withdraw. The interface will confirm the minimum withdrawal amount for your chosen method.
Review the payout destination — your registered mobile number for JazzCash or Easypaisa, your IBAN for Raast, or your bank account and branch details for bank transfer. Double-check before confirming to avoid misdirected payments.
Once done5's team approves the request, the PKR is sent to your chosen account. You'll receive an in-app notification and your withdrawal history in the wallet section will update to reflect the completed transaction.
Account verification — sometimes called KYC, which stands for Know Your Customer — is a standard step across all legitimate financial and gaming platforms. On done5, completing verification is the single most effective thing you can do to ensure your withdrawals are processed as quickly as possible.
Unverified accounts can request withdrawals but are subject to a manual review process each time. This can add hours to payout times that would otherwise complete in under 30 minutes. Verified accounts bypass routine review checks and move straight to the payout queue. For players who withdraw regularly, the difference is significant.
Verification on done5 is a one-time process. You'll need to submit a copy of a valid government-issued ID — a National Identity Card (CNIC) works perfectly — and confirm that the payment method you're using belongs to you. This is a standard requirement that protects both the player and the platform. The process typically takes under 24 hours to complete once you've submitted the required documents.
A clear photo or scan of your CNIC (National Identity Card). The name and details on your CNIC must match the name registered on your done5 account. Any mismatch will require correction before verification can be approved.
Most done5 account verifications are reviewed and completed within 24 hours of submission. During peak periods it may take slightly longer, but the support team will notify you if additional information is needed.
Your personal documents submitted for verification are handled securely and are not shared with third parties. done5 uses them solely for identity confirmation purposes as stated in the platform's Privacy Policy.
Most withdrawals on done5 go through without any issues. But here are a few situations that occasionally come up, and how to handle each one.
If your withdrawal has been pending for more than the estimated processing window, first check that your account verification is complete. Unverified accounts are subject to additional review. If your account is verified and the request is still pending beyond the expected window, contact the done5 support team via live chat with your withdrawal reference number. They can check the status and escalate if needed.
A withdrawal request can be declined if: your account has unmet wagering requirements on bonus funds, the payment details entered don't match your registered information, or your account requires additional verification. The decline notification in your wallet section will indicate the reason. Correcting the relevant issue and resubmitting typically resolves it.
done5 keeps your real money balance and bonus balance separate in your wallet. Only your real money balance is available to withdraw at any time. Winnings generated from bonus funds become withdrawable real money only after the applicable wagering requirement has been completed. If you're unsure which part of your balance is withdrawable, the wallet section displays this clearly before you initiate a request.
If you submit a withdrawal with incorrect payment details — wrong JazzCash number, wrong IBAN, or mistyped account number — contact done5 support as soon as possible before the payment is processed. Once a transfer is sent to a third-party payment network it cannot be reversed by the platform. Always double-check your payout destination before confirming a withdrawal request.
The most common withdrawal questions from done5 players in Pakistan, answered directly.
done5 encourages all players to keep track of their deposits, playing activity, and withdrawals as part of a healthy approach to gaming. Before each session, set a PKR budget and stick to it — your wallet balance is real money and should be managed accordingly. The platform provides deposit limit tools, session time reminders, and self-exclusion options accessible from your account settings. If at any point you feel your gaming is getting hard to manage, use the responsible gaming tools or visit the dedicated page for guidance. This platform is for adults aged 18 and above only.
Responsible GamingRegister a free account, verify your identity once, and enjoy fast PKR withdrawals via JazzCash, Easypaisa, Raast, or your bank. No waiting, no unnecessary friction.