Gaming on done5 should always feel like entertainment, not a source of stress or financial pressure. This page covers the tools available on the platform to help you stay in control, the warning signs worth knowing, and practical guidance for keeping your gaming within a comfortable budget.
18+ Only. done5 is strictly for adults aged 18 and above. Gaming should be funded only from money you can genuinely afford to spend as entertainment. If it stops being fun, the tools to step back are right here.
Responsible gaming isn't a checkbox done5 ticks — it's a practical part of how the platform is built and operated. The tools described on this page are built into your account and are accessible without needing to contact anyone. You can use them at any time, whether you feel you need them right now or just want to set some sensible boundaries for your gaming routine.
The reality for most players is straightforward: you enjoy a session on slots, fish games, live casino, or following a cricket match through sports betting, and you do it within a budget that doesn't affect your day-to-day finances. That's what gaming as entertainment looks like, and that's what done5 is designed to support.
Where gaming starts to feel compulsive, where a player finds themselves spending beyond their means or chasing losses, that's a different situation — one that the tools on this page are designed to address. The self-exclusion option is there for exactly this scenario and there's no judgment attached to using it.
done5 does not make any government-backed or regulatory claims. Responsible Gaming on done5 means player-level tools, honest communication, and an adult-only platform with real controls built in.
Gaming is entertainment, not income. Done5 is a gaming platform. No bet placed here is a reliable way to make money. Treat every session the way you'd treat a trip to the cinema — enjoyable, with a fixed budget and no expectation of a return.
Set your session budget before you deposit. Decide the maximum PKR amount you are comfortable spending during that session before you open the deposit screen. Once that amount is used, end the session regardless of how the session has gone.
Never chase losses. A losing session is a losing session. Depositing more PKR to try to recover what you've lost in the same session is a pattern that leads to larger losses, not recoveries. Close the app and come back another time.
Keep track of your spending over time. Your done5 account transaction history shows every deposit and withdrawal. Review it monthly, the same way you would check your JazzCash or bank statement. If the totals surprise you, that's a signal to use the deposit limit tool.
Gaming should not affect sleep, relationships, or finances. If any of these areas are being affected by how much time or money you are spending on gaming, that is a clear sign to use the self-exclusion tool or take a break.
Adults only — keep the account secure. Do not share your login details or allow younger family members access to your device while done5 is open. Your account is your responsibility.
These tools are available in your account settings at any time. No need to contact support to activate them — they are self-service and take effect immediately or within the period specified.
Set a daily, weekly, or monthly PKR cap on how much you can deposit into your done5 account. Once the limit is reached, further deposits are blocked until the period resets. You can reduce a limit immediately. Increasing a limit takes effect after a cooling-off period to prevent impulsive decisions during a session.
Set a reminder to alert you after a specified duration of continuous play — 30 minutes, 1 hour, 2 hours, or a custom time you select. When the reminder triggers, a notification appears on screen. The platform does not close automatically, but the reminder is a deliberate prompt to pause and assess.
Take a structured break without permanently closing your account. You can set a cooling-off period of 24 hours, 7 days, 30 days, or up to 90 days. During this period, you cannot log in or deposit. The account is automatically restored when the period expires. You cannot cancel a cooling-off period once it is active.
Request a self-exclusion to close your account for a minimum of 6 months or permanently. During a self-exclusion, you cannot access your account, and any marketing communications are suppressed. This is the most comprehensive option and the right choice if you feel gaming has become a problem. Contact support to initiate a self-exclusion.
Your full account transaction history is available in your account dashboard at any time. Every deposit, withdrawal, bonus credit, and PKR balance change is recorded with a timestamp. Reviewing this monthly gives you an accurate picture of your actual spending, without estimates or approximations.
done5 support is available via live chat around the clock. If you want help setting up a deposit limit, need to request a cooling-off period, or want to discuss anything related to your account usage, the support team can assist without any judgment. Responsible gaming conversations are handled with discretion.
All tools are available directly from your account. You do not need to email or chat with support first for deposit limits, session reminders, or cooling-off periods. Self-exclusion requires a brief contact with support so the team can confirm your request and suppress all future communications.
Open the done5 app or website and log into your account using your registered mobile number and password.
Tap your account icon in the top corner and navigate to Account Settings or the Responsible Gaming section in the menu.
Choose from deposit limits, session reminders, or cooling-off period. Each option has a brief description and confirmation step before it activates.
Confirm the limit amount or time period. Deposit limit reductions and cooling-off periods take effect immediately. Increasing a limit includes a mandatory waiting period.
Open the live chat in the app, tell the support agent you want to request a self-exclusion, and confirm the duration. The team will process the request and confirm once it is active.
The simplest approach to responsible gaming is treating your gaming spend like any other entertainment expense — a fixed line in your monthly budget. Below is a framework that works for most players.
| Budget Approach | How It Works | Suggested Tool |
|---|---|---|
| Monthly cap | Decide a fixed PKR amount for the whole month before the month starts | Monthly deposit limit |
| Weekly cap | Split monthly budget into weekly portions to avoid front-loading | Weekly deposit limit |
| Session cap | Set a per-session maximum before you open the app | Daily deposit limit |
| Time-based | Limit sessions by duration rather than amount spent | Session time reminder |
| PSL / event-specific | Set a budget just for a cricket tournament or specific event | Temporary deposit limit |
A good rule of thumb: if losing the total budget for the month would genuinely affect your ability to cover household expenses, the budget is too high. Gaming money should always come from your disposable entertainment budget — not from savings or necessities.
Most players never experience these issues. But knowing what to look out for — in yourself or someone you know — is genuinely useful information.
Depositing money that was budgeted for rent, food, or bills. Borrowing money to fund gaming sessions.
Consistently depositing more after a losing session to try to win back what was lost — instead of accepting the outcome.
Playing late into the night regularly, losing sleep hours to gaming sessions, or waking up to check game outcomes.
Preferring to game instead of spending time with family. Keeping gaming activity secret from people close to you.
Feeling anxious, irritable, or low when not gaming. Strong mood shifts based on whether the last session was a win or a loss.
Intending to play for 20 minutes and consistently playing for hours. Making plans to stop and not following through.
If any of these signs feel familiar, the right step is to use the self-exclusion tool or set a cooling-off period right now — before the next session, not after. Contact done5 support via live chat to request a self-exclusion. It takes a few minutes and takes effect immediately.
done5 is an adults-only platform. The registration process includes age verification, but parents and guardians also play an important role in preventing underage access on family devices.
A few practical steps that help keep younger family members away from gaming platforms like done5:
Do not save your done5 password in a shared browser or device. Use a unique password that is not easily guessed by others in the household.
Log out of done5 after every session on any device that is shared with other family members.
If you use the done5 Android app, keep it in a folder that is not easily visible on the home screen of a shared device.
Use the parental controls available on Android phones to restrict access to certain apps for younger users sharing the same device. These are available in Settings on most Android versions.
If you believe a minor has registered an account on done5, contact support immediately with the account details so it can be reviewed and closed.
Slots, live casino, cricket betting, fish games — all of it is more enjoyable when you're playing within a budget you're comfortable with. Create your account, use the deposit limit from day one, and enjoy the platform the way it's meant to be used.