Exclusive VIP Programme

done5 VIP — Premium Rewards for Pakistan's Most Loyal Players

The done5 VIP programme is built around the players who put in the time. Higher cashback, faster withdrawals, exclusive cricket season offers, dedicated account support, and personalised bonuses in PKR — all earned through your regular play.

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4 VIP Tiers Higher Cashback Faster Withdrawals Dedicated Support

4VIP Tiers

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24/7VIP Support

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About the Programme

What the done5 VIP Programme Actually Means for You

A lot of platforms advertise a VIP or loyalty programme that turns out to be largely cosmetic — a badge next to your name that doesn't translate into any tangible benefit. The done5 VIP programme is designed differently. Every tier delivers real, measurable advantages that directly affect how much you earn back from your play and how smoothly your account operates.

The programme has four tiers — Bronze, Silver, Gold, and Platinum — and progress happens automatically based on your cumulative deposit and wagering activity on done5. You don't need to apply or contact support to move up. When you hit the qualifying threshold for the next tier, your account is upgraded and the new benefits activate immediately.

For Pakistan players specifically, the done5 VIP programme includes benefits that align with how people actually use the platform here — including higher cashback on casino sessions, enhanced odds during PSL and T20 season, and priority withdrawal processing via JazzCash and Easypaisa so your PKR lands faster when you cash out from a good session.

Membership Tiers

The Four done5 VIP Tiers

Each tier builds on the previous one. Benefits stack as you climb — and once you reach a tier, you keep it for the remainder of the qualification period.

Bronze

Entry Level

Standard weekly cashback on all eligible play

Access to all standard promotions and bonuses

Regular withdrawal processing times

Standard customer support response times

All deposit methods including JazzCash & Easypaisa

Silver

Regular Player

Enhanced cashback rate above Bronze level

Silver-exclusive reload bonus offers

Priority queue for withdrawal requests

Access to Silver tier tournament events

Monthly bonus credit in PKR

What Each VIP Benefit Means in Practice

The benefits listed in the tier cards above are real differences in how your done5 account operates. Here's what each of the key benefits actually means day to day.

Higher Cashback Rates

Cashback is calculated on your net losses over the weekly period. At Bronze level, the rate reflects the standard offering. At Silver, Gold, and Platinum, the percentage increases at each tier — meaning a higher portion of any losing week comes back to your account automatically in PKR. For regular players, this difference compounds significantly over a month of play.

Priority and Express Withdrawals

All done5 withdrawal requests enter a processing queue. VIP players are positioned ahead of standard accounts in that queue. Gold and Platinum members benefit from express processing, which means their JazzCash, Easypaisa, and bank transfer payouts are reviewed and dispatched faster than standard account requests — sometimes significantly so during high-volume periods.

Dedicated VIP Support

Gold members get access to a dedicated support contact during business hours rather than the general queue. Platinum members have a personal account manager available around the clock — seven days a week. This means any account issue, withdrawal question, or promotion query gets resolved faster with a person who is already familiar with your account.

Cricket Season VIP Offers

Gold and Platinum members receive exclusive access to PSL and T20 season promotions that aren't available to standard account holders. These include enhanced odds on selected Pakistan Super League fixtures, dedicated leaderboard competitions with PKR prize pools, and free bet credits specifically for cricket betting markets.

All VIP Advantages

Every Benefit You Earn as a done5 VIP Member

A complete view of what the VIP programme delivers — from financial benefits to exclusive experiences.

Elevated Cashback

Each tier above Bronze carries a higher cashback percentage on weekly net losses. The difference between Bronze and Platinum cashback is meaningful when calculated over months of regular play.

Express Withdrawals

Higher tiers process PKR withdrawals faster. Platinum members see their JazzCash and Easypaisa payouts dispatched with top priority, making real money cashouts noticeably quicker than standard accounts.

Exclusive Bonus Offers

VIP members receive offers not visible in the standard promotions section. These include higher-value reload bonuses, free spins on premium slot titles, and monthly PKR credits based on your tier level.

Priority Support

Skip the general queue. VIP members receive faster response times from the done5 support team, with Platinum members benefitting from a personal account manager available 24/7.

Birthday & Anniversary Rewards

Platinum tier members receive a PKR bonus credit on their birthday and platform anniversary. These are automatically credited to your account — no need to request them or remember to claim.

Higher Limits

VIP accounts carry higher daily and weekly withdrawal limits in PKR. If you regularly win larger amounts, reaching Gold or Platinum removes the friction of hitting standard account withdrawal caps.

Side-by-Side Comparison

VIP Tier Benefits Comparison

Here's a direct comparison across all four tiers to help you understand what changes as you progress through the done5 VIP programme.

Benefit	Bronze	Silver	Gold	Platinum
Weekly Cashback	Standard	Enhanced	High	Maximum
Withdrawal Priority	Standard	Priority	Express	Instant
Exclusive Bonuses
Dedicated Support			Business Hrs	24/7
Cricket / PSL Offers		Limited
Higher PKR Limits		Modest	High	Highest
Birthday Bonus
Personalised Offers			Partial	Full

How to Progress

How VIP Tier Progression Works on done5

Every player on done5 starts at Bronze tier automatically. From there, tier progression is based on your total deposit activity and wagering across all games during the qualification period. There is no manual application and no conditions beyond playing regularly on the platform.

When you reach the qualifying threshold for the next tier, your account upgrades automatically and the new benefits activate within 24 hours. You can see your current tier status and progress toward the next level in your account profile section. The specific deposit and wagering thresholds for each tier are displayed in your account dashboard once you're logged in.

Create Your Account and Start Playing

Register on done5 and make your first PKR deposit via JazzCash, Easypaisa, or any supported method. Your Bronze tier status begins immediately on account creation.

Track Your Progress in Your Account

Log into your done5 account and check the VIP or loyalty section of your profile. Your current tier, the qualifying activity accumulated so far, and the threshold for the next tier are all displayed there.

Reach the Threshold — Upgrade Is Automatic

When your deposit and wagering activity crosses the Silver, Gold, or Platinum threshold, done5 upgrades your tier automatically. You'll receive a notification and the new benefits become available within 24 hours.

Enjoy Your VIP Benefits — They're Immediate

From the moment your tier upgrades, all associated benefits apply — the higher cashback rate, express withdrawal processing, exclusive promotions, and support tier all activate together.

Tier maintenance: VIP tiers are reviewed on a rolling basis. Maintaining your tier requires consistent activity above the minimum threshold. Players who go inactive for extended periods may see their tier adjusted at the next review. Your account dashboard will always show your current standing clearly.

FAQ

VIP Programme — Common Questions

Questions Pakistan players ask most about the done5 VIP programme, answered honestly.

No — there is no fee to join the VIP programme on done5. Every registered account starts at Bronze tier automatically. Progression to Silver, Gold, and Platinum is earned through your natural deposit and wagering activity on the platform. You are not required to pay a subscription or membership fee at any tier level.

Tier progress is calculated based on a combination of total deposit activity and total wagering across all game types on done5 during the rolling qualification period. Deposits and bets placed across slots, live casino, table games, fish games, and sports betting all contribute to your VIP progress. The exact thresholds are displayed in your account profile — log in and navigate to the VIP or loyalty section to see your current progress figure and the next milestone.

VIP tiers are reviewed at the end of each qualification period. If your activity during the review period falls below the maintenance threshold for your current tier, your account may be adjusted to a lower tier at the next review. Your account dashboard will display your current tier status and any maintenance requirements so you always know where you stand. Players who remain consistently active at their tier level rarely have any issue with tier maintenance.

Yes — all VIP benefits on done5 are denominated in PKR. Cashback is credited to your PKR wallet balance. Exclusive bonuses are in PKR. Birthday and anniversary rewards for Platinum members are in PKR. There are no foreign currency conversions applied to any VIP benefit. What you earn stays in PKR and can be used to play or withdrawn to your JazzCash, Easypaisa, Raast, or bank account in the same currency.

Gold and Platinum tier members automatically see VIP-exclusive PSL and T20 promotions in their account promotions tab during active cricket season periods. These offers are not visible to Bronze or Silver accounts. When a PSL match week is active and you're at Gold tier or above, the exclusive cricket promotions will appear with their specific terms — enhanced odds, free bets, or leaderboard competitions depending on what done5 is running for that particular fixture window.

View All FAQs

VIP Status and Responsible Gaming — A Note From done5

The done5 VIP programme rewards players who enjoy the platform regularly. However, chasing VIP tier status should never be a reason to deposit or wager beyond your personal budget. The tier thresholds are there for reference — they are not targets you should strain to hit at the expense of responsible gaming. Always set a session budget in PKR before you start playing, keep track of your monthly activity, and use the deposit limit and self-exclusion tools in your account settings if you feel you need them. This platform is for adults aged 18 and above only. Higher VIP tiers come with higher withdrawal limits — please use those limits responsibly.

Responsible Gaming Info